Shipping policy
Shipping Policy
Last Updated: August 22, 2026
Thank you for shopping with BRE Apparel! Please review our shipping policy before placing your order.
Processing Times
Orders are typically processed within 3β7 business days after your order is placed.
Processing time is separate from shipping/transit time. Business days do not include weekends or holidays.
During new releases, sales, holidays, or periods of high order volume, processing times may be longer.
Shipping & Delivery
Once your order has been processed, you will receive shipping confirmation and tracking information when available.
Delivery times shown at checkout are estimates provided by the shipping carrier and are not guaranteed delivery dates.
BRE Apparel cannot guarantee carrier delivery times or be held responsible for reasonable delays caused by the shipping carrier, severe weather, holidays, transportation disruptions, or other circumstances outside of our control.
Tracking Your Order
If tracking is available, customers are responsible for monitoring their tracking information after an order has shipped.
Please allow time for tracking information to update after receiving your shipping confirmation.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your address before submitting your purchase.
If you notice an error before your order ships, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
BRE Apparel is not responsible for packages delivered to an incorrect address because of information entered incorrectly by the customer.
If an order is returned to us because of an incorrect or incomplete address, the customer may be responsible for additional shipping costs to have the order shipped again.
Lost, Stolen, or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier.
BRE Apparel is not responsible for packages that are lost or stolen after the shipping carrier confirms successful delivery to the address provided at checkout, except where required by applicable law.
If tracking does not show successful delivery and you believe your package has been lost in transit, please contact us so we can review the situation and, when appropriate, assist with a carrier claim.
Damaged Packages or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible and provide your order number and clear photographs of the item and packaging.
We will review the issue and work with you to provide an appropriate resolution.
Preorders
Products marked as preorder will have longer processing times than products currently in stock.
Estimated preorder fulfillment or shipping dates are estimates and may change because of production, manufacturing, inventory, or carrier delays.
If your order contains both preorder and in-stock merchandise, the entire order may be held until all items are available to ship unless otherwise stated.
Returned Packages
If a package is returned to BRE Apparel because it was refused, unclaimed, or could not be delivered due to an incorrect address, the customer may be responsible for the cost of reshipping the order.
Original shipping charges are non-refundable.
International Orders
International customers are responsible for any applicable customs duties, import taxes, tariffs, or other fees imposed by their country.
BRE Apparel is not responsible for delays caused by customs processing.
Questions About Your Order
If you have questions regarding the shipping status of your order, please contact BRE Apparel using the contact information provided on our website and include your order number so we can assist you.
By placing an order with BRE Apparel, you acknowledge that you have reviewed and agreed to this Shipping Policy.